Privacy Policy

Effective date: September 24, 2026
Last updated: September 24, 2026

This Privacy Policy explains how Palm Beach Vinyl ("Palm Beach Vinyl," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit our website at yourvinylshop.com (the "Site"), buy from us, contact us, or sign up to receive text messages or emails from us. By using the Site or giving us your information, you agree to the practices described here.

1. Who We Are and How to Reach Us

Palm Beach Vinyl is a seller of vinyl records, CDs, collectibles, and related items based in West Palm Beach, Florida.

Business name: Palm Beach Vinyl
Address: 6401 Garden Avenue, West Palm Beach, Florida
Email: palmbeachvinyl@gmail.com

2. Information We Collect

Information you give us

Contact details: name, email address, mobile phone number, and shipping and billing addresses.
Order information: the items you buy, order history, shipping choices, and the notes or messages you send us about an order.
Payment information: when you check out, your payment details are entered into and processed by our payment processor. We do not receive or store your full card number.
Communications: emails, text messages, and other messages you send us, and the content of our replies.
Text-message consent: the mobile number you provide, the date and time you opted in, and how you opted in.
Account and marketing choices: your preferences for emails and texts, and any opt-outs.

Information collected automatically

When you visit the Site, we and our service providers automatically collect technical information such as your IP address, browser type, device type, operating system, pages viewed, links clicked, referring website, and the date and time of your visit. This information is collected through cookies and similar technologies (see Section 7).

Information from other sources

Marketplaces. We also sell through third-party marketplaces such as eBay and Reverb. If you buy from us there, the marketplace gives us the information we need to fulfill your order, such as your name, shipping address, and order details. Those marketplaces have their own privacy policies.
Service providers. Our payment, shipping, and messaging providers may send us information such as payment confirmation, delivery status, and message delivery status.

3. How We Use Your Information

To process and fulfill your orders, including packing, shipping, tracking, and handling returns and refunds.
To communicate with you about your order, including confirmations, shipping updates, and customer service.
To send marketing messages you have opted in to receive, such as announcements about new arrivals, record drops, and promotions.
To operate, secure, maintain, and improve the Site and our business.
To prevent fraud, unauthorized transactions, and abuse.
To keep records, resolve disputes, and enforce our terms.
To comply with legal obligations, including tax and accounting requirements.

4. Text Messages (SMS)

If you give us your mobile number and agree to receive text messages, we may send you text messages about your orders, store activity, new arrivals, record drops, and promotions.

How you opt in: by texting a keyword to our number, by checking the consent box on a form or at checkout, or by another method that clearly explains what you are agreeing to. We record when and how you consented.
Frequency: message frequency varies.
Rates: message and data rates may apply, according to your mobile plan.
How to opt out: reply STOP to any message at any time. You will receive a confirmation, and we will stop texting you. For help, reply HELP or contact us at palmbeachvinyl@gmail.com.
Consent is not a condition of purchase. You do not have to agree to receive marketing texts to buy from us.
Carriers: mobile carriers are not liable for delayed or undelivered messages.
What we collect for texting: your mobile number, the date, time, and method of your opt-in, the content of the messages, and delivery status. We use this information only to send you the messages you requested, to honor opt-outs, and to keep records of consent.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Your mobile number and text-messaging consent are never shared with third parties for their own marketing. We share this information only with the service providers that deliver our messages on our behalf, and only to send those messages.

5. How We Share Information

We do not sell your personal information. We share it only as described here:

Service providers who work on our behalf, including our e-commerce platform, payment processors, shipping carriers and label services, text-message and email delivery providers, and website analytics providers. They may use your information only to perform services for us.
Marketplaces such as eBay and Reverb, when you buy through them, as needed to complete the order.
Legal and safety reasons: when we believe disclosure is required by law, subpoena, or legal process, or is needed to protect our rights, our customers, or the public, or to investigate fraud.
Business transfers: if we merge with, are acquired by, or sell part of our business, your information may transfer to the new owner, who must honor this policy.
With your consent or at your direction.

6. Payment Security

Payments are processed by third-party payment processors using industry-standard encryption. We do not store your full card number on our systems.

7. Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to keep your cart working, remember your preferences, understand how the Site is used, and improve it. You can block or delete cookies in your browser settings, but some parts of the Site, such as the cart and checkout, may not work properly without them. Some browsers offer a "Do Not Track" or Global Privacy Control signal. Where required by law, we honor opt-out preference signals.

8. How Long We Keep Information

We keep personal information for as long as needed to fulfill orders, provide support, meet tax, accounting, and legal requirements, resolve disputes, and enforce our agreements. Records of text-message consent are kept as long as needed to show that you consented. When information is no longer needed, we delete it or make it anonymous.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

10. Your Choices and Rights

Marketing emails: click "unsubscribe" in any marketing email.
Marketing texts: reply STOP to any text.
Access, correction, and deletion: you may ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to legal record-keeping requirements. Contact us at palmbeachvinyl@gmail.com.

Residents of California and other U.S. states

Depending on where you live, you may have the right to know what personal information we collect, use, and disclose; to request access to, correction of, or deletion of your personal information; to opt out of the sale or sharing of personal information; and to not be treated differently for exercising these rights. We do not sell personal information and do not share it for cross-context behavioral advertising. To make a request, email palmbeachvinyl@gmail.com with the subject "Privacy Request." We may need to verify your identity before acting on a request. You may use an authorized agent to make a request on your behalf, and we may ask for proof of their authority.

11. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

12. Links to Other Websites

The Site may link to other websites, including marketplaces and shipping carriers. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.

13. Where Information Is Processed

We are located in the United States, and our service providers may process information in the United States and other countries. If you use the Site from outside the United States, you understand that your information will be transferred to and processed in the United States.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the "Last updated" date above. Material changes will take effect when posted.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Palm Beach Vinyl
6401 Garden Avenue, West Palm Beach, Florida
Email: palmbeachvinyl@gmail.com